Archive | April, 2011

So that is how the rich travelled…

25 Apr

We started our trip home with the use of fancy schmancy Qantas first class lounge@ Melbourne where they was a tiny man with a fake British accent, waiting to pound on every first class passenger that walked through the door.

“Would you like a massage, Sir and Madam?” said the little man with fake British accent

Of course! So I went in and I’m spoilt! The room was narrow but it has high ceiling. Abundance natural light filter through the blind. Chill out music play in the background. There was a garden on the wall, everything was minimal with class but the experience was divine. I asked for a 30 mins neck and shoulder massage, it was also complimented with a cooling eye mask. Love it!

After the lovely massage, I snooped around the facilities more and took a few more shots before we board.

Qantas First Class Lounge - Melbourne

Qantas First Class Lounge - Melbourne

With so much hype on the Qantas website about Neil Perry as the head chef, I really expect a little more from our lunch and dessert. It was quite average but definitely more than what I can get from my average flights…
Qantas First Class Lounge - Melbourne

Qantas First Class Lounge - Melbourne

Qantas First Class Lounge - Melbourne

Qantas First Class Lounge - Melbourne

The reading room…
Qantas First Class Lounge - Melbourne reading room

Your very own bathroom (not cubicles) with disposable towels.

Qantas First Class Lounge - Melbourne Bathroom

Qantas First Class Lounge - Melbourne Bathroom

The wait…

Qantas First Class Lounge - Melbourne

As oppose to the… mm.. wait…
Qantas First Class Lounge - Melbourne

On the plane there was so much food and liquor floating around, I didn’t photograph all the meals I had but my favourite was the supper, a pot pie…. MMmm Mmmm….. There was also an open bar and a lounging area where passengers can also leave their seat to stretch their legs (not that they need to leave their seat to do that with the massive leg room) and share a tv show with a stranger.

Qantas First Class

Qantas First Class

The chair…
Qantas First Class

So many loyalty/VIP programs out there but not many has indeed deliver the promise of exclusivity and privileges to their VIPs. Qantas has done well, creating a status symbol to be in their program and when you are their VIP member, you will be treated to a world class experience. They treat their platinum flyers like a star in Melbourne and Sydney, upgrading the platinum flyers ahead of their average customers, if available. (I heard a customer asked for an upgrade but the lady at the desk said it is already full.) The experience wasn’t over the top and is sustainable. It wasn’t 1980s tacky or intimidating. It gives customers a reason to stick, maintain and aim for their VIP program with Qantas. It is just not another plastic card in your wallet.. It will be interesting to if the other frequent flyer program are as fantastic as this.

The experience is beautiful, it is such a lovely treat for me. So that is how the rich traveled. Mmm…..


How to score yourself a good deal shopping in Malaysia

14 Apr

Due to the competitive retail landscape in Malaysia, retailers in Malaysia are throwing in offers to lure customers, purchase with purchase to upsell and get a few more bucks from current customers, designing enticing membership program and credit card tie-in to make your shopping deals sweet in Malaysia.

Here are a few tips to find yourself the best deals:
– For starter, try to pick a helpful sales assistant as they are can be really helpful in alerting you the promos and some even help to work out the best way for you to purchase the item on the spot. The really enthusiastic one will keep your local contact and rang you up when your points are near expiry or if there are any special promos.

Note: It helps if you avoid dressing like a hobo in dirty flip-flops and old shorts and penniless. You won’t get much service…

Zinnamon washed some Havis

– When shopping for body care or cosmetics always ask what is their current promotion(s). In an effort to promote certain product range, they will usually have some kind of bundle-up deal, where buying product x+y+z will allow you x% off RRP when buying the items separately. The flop side of this deal is that it can be quite restrictive as you can’t mix and match product. (Good if you are trialing new product or if you are really lucky it can be your favorite product range)
– Many labels are participating in some form of recycling initiatives where you can bring in your old garments and you can receive $x off on your next purchase. Some cosmetic/body care brands will offer you a travel size product if you were to bring in empty bottles of their product. Currently, Levis is offering RM50 off for your old pair of jeans and XVIIX lingerie offer RM10 off for any old bras you bring in.

Zinnamon - Save the Earth
– Also, find out if the retailer is partnering with your credit card. There is usually another percentage off on your entire purchase. Jewelers are usually in such program. There are also opportunities to redeem a product with your credit card points for free. If there is bonus shopping points night/day, it might be a good idea to plan your purchase around this period so you can use your points earn on that night to redeem another product for free!
– Do sign up for their VIP programs (if it is free!) as you will get further rebate in gift vouchers when you hit the VIP target stated in the program

Qantas lounge

Another perk to watch out for
– Ask for samples you usually use. Again, going back to the point of picking a helpful sales assistant, the helpful ones are generous with the samples when you spend heaps with them and is happy to give you any samples you ask for. I usually ask for samples that I am most likely to use which will come in handy during traveling. These little packs of samples do add up!

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